Opportunities From: Volunteer Iowa

Volunteer: Interested in Supporting Iowa’s Community Action Agencies as a Year‑Long VISTA? Apply Today!

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Help strengthen Iowa’s Community Action Agency network and the LIHEAP program by improving data systems, field–state coordination, and workflow consistency. As a full‑year VISTA, you will support the Iowa HHS Division of Community Access & Eligibility and local Community Action Agencies in modernizing processes that serve low‑income households across the state.

This role is ideal for individuals interested in public policy, human services, data systems, or community development. You will build long‑term capacity by improving Salesforce data processes, documenting field operations, researching best practices, and developing sustainable tools—such as workflow maps, data dictionaries, communication templates, and resource guides—used statewide.

The VISTA will spend time with local partners such as IMPACT, gaining real‑world insight into how LIHEAP and Community Action services operate. This experience will help shape statewide improvements, enhance alignment, and strengthen Iowa’s effectiveness in serving low‑income Iowans.

Duties and Responsibilities:
Conduct LIHEAP and Salesforce data cleanup to identify inconsistencies and improve data quality
Develop data dictionaries, documentation, and templates to support long‑term system maintenance
Support analytics and create repeatable reporting methods
Spend time with local CAAs (such as IMPACT) to observe operations and document field–state workflow gaps
Create tools, templates, and feedback loops that enhance communication between CAAs and Iowa HHS
Research national best practices for LIHEAP and Community Action programs
Develop workflow maps, process documentation, standardized guides, and job aids Support modernization and strategic alignment of LIHEAP with Iowa HHS priorities Build sustainability tools, training materials, and a final project summary for long‑term use Collaborate with the HHS Volunteer Engagement Coordinator to identify volunteer-supported roles and develop training or onboarding tools that strengthen agency capacity Knowledge, Skills, and Abilities Required: Strong research, documentation, and information‑gathering skills
Comfort with data systems, workflow mapping, or process analysis
Excellent communication and ability to engage with community partners
Interest in human services, public policy, technology, or community systems
Ability to work independently and collaboratively across teams Timeframe:Length of Commitment: 1 Year, Full‑Time VISTA Term
Scheduling: Monday–Friday, standard business hours
Worksite: Central Office (Des Moines) with hybrid options; travel to CAAs as needed Benefits of Serving: Professional development and mentorship from Iowa HHS staff
First‑hand experience with statewide human services operations
Hands‑on involvement in data systems, community engagement, and process improvement
Connections with CAAs, HHS divisions, and community partners
A meaningful service year that strengthens your skills and future career opportunities AmeriCorps VISTA Benefits:Living allowance paid biweekly
End‑of‑service award (Segal Education Award or cash stipend)
Relocation assistance if eligible
Health coverage*
Childcare assistance if eligible
Access to AmeriCorps training and career development resources

*For details about VISTA healthcare benefits, visit https://americorpsvista.imglobal.com/.

Volunteer Agrees To:
Follow guidelines provided by Iowa HHS and AmeriCorps VISTA
Maintain a professional and respectful approach across all partner interactions
Dedicate sufficient time and energy to meet position expectations
Acknowledge that this is an AmeriCorps VISTA service position, not employment
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Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Agency: Community Access & Eligibility Operations

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Help strengthen Iowa’s Community Action Agency network and the LIHEAP program by improving data systems, field–state coordination, and workflow consistency. As a full‑year VISTA, you will support the Iowa HHS Division of Community Access & Eligibility and local Community Action Agencies in modernizing processes that serve low‑income households across the state.

This role is ideal for individuals interested in public policy, human services, data systems, or community development. You will build long‑term capacity by improving Salesforce data processes, documenting field operations, researching best practices, and developing sustainable tools—such as workflow maps, data dictionaries, communication templates, and resource guides—used statewide.

The VISTA will spend time with local partners such as IMPACT, gaining real‑world insight into how LIHEAP and Community Action services operate. This experience will help shape statewide improvements, enhance alignment, and strengthen Iowa’s effectiveness in serving low‑income Iowans.

Duties and Responsibilities:
Conduct LIHEAP and Salesforce data cleanup to identify inconsistencies and improve data quality
Develop data dictionaries, documentation, and templates to support long‑term system maintenance
Support analytics and create repeatable reporting methods
Spend time with local CAAs (such as IMPACT) to observe operations and document field–state workflow gaps
Create tools, templates, and feedback loops that enhance communication between CAAs and Iowa HHS
Research national best practices for LIHEAP and Community Action programs
Develop workflow maps, process documentation, standardized guides, and job aids Support modernization and strategic alignment of LIHEAP with Iowa HHS priorities Build sustainability tools, training materials, and a final project summary for long‑term use Collaborate with the HHS Volunteer Engagement Coordinator to identify volunteer-supported roles and develop training or onboarding tools that strengthen agency capacity Knowledge, Skills, and Abilities Required: Strong research, documentation, and information‑gathering skills
Comfort with data systems, workflow mapping, or process analysis
Excellent communication and ability to engage with community partners
Interest in human services, public policy, technology, or community systems
Ability to work independently and collaboratively across teams Timeframe:Length of Commitment: 1 Year, Full‑Time VISTA Term
Scheduling: Monday–Friday, standard business hours
Worksite: Central Office (Des Moines) with hybrid options; travel to CAAs as needed Benefits of Serving: Professional development and mentorship from Iowa HHS staff
First‑hand experience with statewide human services operations
Hands‑on involvement in data systems, community engagement, and process improvement
Connections with CAAs, HHS divisions, and community partners
A meaningful service year that strengthens your skills and future career opportunities AmeriCorps VISTA Benefits:Living allowance paid biweekly
End‑of‑service award (Segal Education Award or cash stipend)
Relocation assistance if eligible
Health coverage*
Childcare assistance if eligible
Access to AmeriCorps training and career development resources

*For details about VISTA healthcare benefits, visit https://americorpsvista.imglobal.com/.

Volunteer Agrees To:
Follow guidelines provided by Iowa HHS and AmeriCorps VISTA
Maintain a professional and respectful approach across all partner interactions
Dedicate sufficient time and energy to meet position expectations
Acknowledge that this is an AmeriCorps VISTA service position, not employment
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Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Agency: Community Access & Eligibility Operations

Opportunity Type: Volunteer

Date: Runs Until Aug 14, 2026

Zip Code: 50315

Allow Groups: No

Volunteer: Interested in Joining Volunteer Iowa as our Volunteer Engagement Capacity Building Yearlong VISTA? Apply Today!

Help Iowa strengthen volunteer engagement statewide—build skills in partnership development, data-driven capacity building, and system-wide volunteer coordination. 

As a Volunteer Engagement Capacity Building VISTA, you will help nonprofits, volunteer centers, local governments, and Iowa HHS programs strengthen the systems that make volunteer engagement possible. Your work will support a statewide effort to improve volunteer infrastructure, expand access to high-quality engagement practices, and ensure that all communities especially rural and underserved areas—have the capacity to mobilize volunteers effectively.

You’ll collaborate with Volunteer Iowa, Iowa HHS divisions, community organizations, and volunteer managers across the state to enhance volunteer systems, develop training and outreach tools, expand best‑practice resources, and support Get Connected as a statewide volunteer portal. This is a unique opportunity to make a meaningful, lasting impact on Iowa’s service ecosystem while building skills in research, capacity building, program development, community engagement, and cross‑sector collaboration.

 

Duties and Responsibilities:

Review and update volunteer listings within the statewide Get Connected system to improve data quality and accessibility. Develop clear outreach plans to support nonprofits, volunteer centers, and community partners in strengthening their use of volunteer engagement tools. Collaborate with Iowa HHS divisions to identify where volunteers can support community navigation, aging supports, public health efforts, behavioral health initiatives, and other priority service areas. Research models of volunteer engagement—including barriers for older adults, youth, rural residents, and other populations—to help improve statewide capacity. Analyze statewide volunteer system data and prepare recommendations, briefs, or dashboards that support decision‑making. Create or update training resources for volunteer managers, including onboarding guidance, best‑practice templates, and service‑learning or skills‑based volunteering tools. Assist with statewide volunteer engagement trainings, Get Connected manager meetings, and volunteer management workshops. Support outreach and recognition efforts that highlight strong volunteer engagement and lift up organizations using high‑impact volunteer strategies. Develop communications and resource materials for partners and maintain volunteer engagement resources on Volunteer Iowa platforms. Provide administrative and project support for systems‑building, training, and research initiatives.

 

Knowledge, Skills, and Abilities Required:

Strong written and verbal communication skills. Ability to analyze information, develop clear documentation, and create resource materials. Comfortable working independently and collaboratively with statewide partners. Interest in volunteer engagement, community development, public service, data analysis, or nonprofit systems. Tech‑savvy, with the ability to learn new platforms for communication, database work, or project tracking.

 

Timeframe:1 Year Full-Time Position (35–40 hours / 5 days a week)

Education Level: High School Diploma/GED

Age Requirement: Minimum 18 years old

Accepting Applications From: 03/04/2026 to 08/01/2026

 

Benefits of Serving: 

Professional development and mentorship from Volunteer Iowa and HHS staff. Hands‑on experience in volunteer engagement, capacity building, data analysis, and program design. Exposure to statewide volunteer coordination strategies and public-sector systems. Networking opportunities with state agencies, nonprofits, community organizations, and volunteer managers across Iowa. A strong record of national service to support your resume and future career advancement.

 

AmeriCorps VISTA Benefits:

Living allowance paid biweekly End-of-service award (Segal Education Award or cash stipend) Relocation assistance if eligible Health coverage* Childcare assistance if eligible Access to national AmeriCorps training and career development resources

*For details about VISTA healthcare benefits, visit: https://americorpsvista.imglobal.com/

 

Volunteer Agrees To:

Adhere to guidelines from Volunteer Iowa, Iowa HHS, and AmeriCorps VISTA. Maintain a professional and respectful approach when representing the project. Devote the time and effort required to fulfill position responsibilities. Acknowledge that this is a volunteer AmeriCorps VISTA service position.

 

Agency: Volunteer Iowa

Help Iowa strengthen volunteer engagement statewide—build skills in partnership development, data-driven capacity building, and system-wide volunteer coordination. 

As a Volunteer Engagement Capacity Building VISTA, you will help nonprofits, volunteer centers, local governments, and Iowa HHS programs strengthen the systems that make volunteer engagement possible. Your work will support a statewide effort to improve volunteer infrastructure, expand access to high-quality engagement practices, and ensure that all communities especially rural and underserved areas—have the capacity to mobilize volunteers effectively.

You’ll collaborate with Volunteer Iowa, Iowa HHS divisions, community organizations, and volunteer managers across the state to enhance volunteer systems, develop training and outreach tools, expand best‑practice resources, and support Get Connected as a statewide volunteer portal. This is a unique opportunity to make a meaningful, lasting impact on Iowa’s service ecosystem while building skills in research, capacity building, program development, community engagement, and cross‑sector collaboration.

 

Duties and Responsibilities:

Review and update volunteer listings within the statewide Get Connected system to improve data quality and accessibility. Develop clear outreach plans to support nonprofits, volunteer centers, and community partners in strengthening their use of volunteer engagement tools. Collaborate with Iowa HHS divisions to identify where volunteers can support community navigation, aging supports, public health efforts, behavioral health initiatives, and other priority service areas. Research models of volunteer engagement—including barriers for older adults, youth, rural residents, and other populations—to help improve statewide capacity. Analyze statewide volunteer system data and prepare recommendations, briefs, or dashboards that support decision‑making. Create or update training resources for volunteer managers, including onboarding guidance, best‑practice templates, and service‑learning or skills‑based volunteering tools. Assist with statewide volunteer engagement trainings, Get Connected manager meetings, and volunteer management workshops. Support outreach and recognition efforts that highlight strong volunteer engagement and lift up organizations using high‑impact volunteer strategies. Develop communications and resource materials for partners and maintain volunteer engagement resources on Volunteer Iowa platforms. Provide administrative and project support for systems‑building, training, and research initiatives.

 

Knowledge, Skills, and Abilities Required:

Strong written and verbal communication skills. Ability to analyze information, develop clear documentation, and create resource materials. Comfortable working independently and collaboratively with statewide partners. Interest in volunteer engagement, community development, public service, data analysis, or nonprofit systems. Tech‑savvy, with the ability to learn new platforms for communication, database work, or project tracking.

 

Timeframe:1 Year Full-Time Position (35–40 hours / 5 days a week)

Education Level: High School Diploma/GED

Age Requirement: Minimum 18 years old

Accepting Applications From: 03/04/2026 to 08/01/2026

 

Benefits of Serving: 

Professional development and mentorship from Volunteer Iowa and HHS staff. Hands‑on experience in volunteer engagement, capacity building, data analysis, and program design. Exposure to statewide volunteer coordination strategies and public-sector systems. Networking opportunities with state agencies, nonprofits, community organizations, and volunteer managers across Iowa. A strong record of national service to support your resume and future career advancement.

 

AmeriCorps VISTA Benefits:

Living allowance paid biweekly End-of-service award (Segal Education Award or cash stipend) Relocation assistance if eligible Health coverage* Childcare assistance if eligible Access to national AmeriCorps training and career development resources

*For details about VISTA healthcare benefits, visit: https://americorpsvista.imglobal.com/

 

Volunteer Agrees To:

Adhere to guidelines from Volunteer Iowa, Iowa HHS, and AmeriCorps VISTA. Maintain a professional and respectful approach when representing the project. Devote the time and effort required to fulfill position responsibilities. Acknowledge that this is a volunteer AmeriCorps VISTA service position.

 

Agency: Volunteer Iowa

Opportunity Type: Volunteer

Date: Happens On Sep 8, 2026

Zip Code: 50315

Allow Groups: No

Volunteer: Interested in Joining Division of Public Health as our Capacity Building VISTA? Apply Today!

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Help strengthen Iowa’s public health infrastructure—gain experience in systems analysis, communication design, and program capacity‑building while improving how the Iowa HHS Division of Public Health serves communities facing the greatest health and economic barriers.

As a Public Health Division Capacity Building VISTA, you will support efforts to build sustainable communication tools, onboarding systems, and standard operating procedures (SOPs) that help staff deliver more consistent, equitable public health services. You will work closely with the SOP Collaborative, Communications Committee, and workforce initiatives to streamline processes, increase workflow efficiency, and enhance accessibility of internal resources.
Your service will strengthen public health programs that reach low-income Iowans, ALICE households, rural communities, and populations experiencing health disparities, ensuring teams across the Division are better equipped to improve health outcomes statewide.

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Duties and Responsibilities: Develop SOP toolkits, visual guides, templates, and process maps that streamline workflows and support consistent, high‑quality service delivery.Build and organize SharePoint hubs and resource libraries for SOPs, onboarding materials, and communication tools.Support SOP Collaborative and Communications Committee meetings by preparing agendas, documenting decisions, and tracking progress.Conduct assessments of existing SOPs, communication systems, and onboarding tools to identify opportunities for improvement.Develop and implement staff surveys to assess communication barriers and internal system needs; analyze results and compile recommendations.Create reusable survey tools, templates, and tracking systems for long‑term sustainability.Support development of a Division‑wide onboarding framework, including orientation materials, checklists, role‑based resources, and training pathways.Assist with creating a centralized onboarding hub and supervisor tools for consistent onboarding practices.Document new processes and tools and prepare a sustainability plan to ensure long‑term maintenance.Partner with HHS Volunteer Engagement staff to identify volunteer-supported roles and develop onboarding or training materials that expand program capacity. Knowledge, Skills, and Abilities Required (and preferred): Strong written and verbal communication skillsAbility to analyze information and develop clear documentationAbility to work independently and collaborativelyInterest in public health, public service, systems design, or workforce developmentTech‑savvy, with ability to learn new platforms (SharePoint, document management, communication tools) Timeframe:

Length of Commitment: 1 Year, Full‑Time VISTA Term
Scheduling: Monday–Friday, standard business hours
Worksite: Des Moines, Hybrid (primarily in‑person; minimum 2 days per week per HHS policy; supervisor may set additional in‑person expectations)


Benefits of Serving: Professional development and mentorship from public health leaders and supervisorsHands‑on experience with systems design, public health operations, onboarding, and communication strategyExposure to statewide public health programs and cross‑bureau collaborationNetworking opportunities within Iowa HHS and partner organizationsA record of national service and résumé‑building experience


AmeriCorps VISTA Benefits:Living allowance paid biweeklyEnd-of-service award (Segal Education Award or cash stipend)Relocation assistance if eligibleHealth coverage*Childcare assistance if eligibleAccess to AmeriCorps training and career development resources

*For details about VISTA healthcare benefits, visit https://americorpsvista.imglobal.com/.

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

Agency: Volunteer Iowa

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Help strengthen Iowa’s public health infrastructure—gain experience in systems analysis, communication design, and program capacity‑building while improving how the Iowa HHS Division of Public Health serves communities facing the greatest health and economic barriers.

As a Public Health Division Capacity Building VISTA, you will support efforts to build sustainable communication tools, onboarding systems, and standard operating procedures (SOPs) that help staff deliver more consistent, equitable public health services. You will work closely with the SOP Collaborative, Communications Committee, and workforce initiatives to streamline processes, increase workflow efficiency, and enhance accessibility of internal resources.
Your service will strengthen public health programs that reach low-income Iowans, ALICE households, rural communities, and populations experiencing health disparities, ensuring teams across the Division are better equipped to improve health outcomes statewide.

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Duties and Responsibilities: Develop SOP toolkits, visual guides, templates, and process maps that streamline workflows and support consistent, high‑quality service delivery.Build and organize SharePoint hubs and resource libraries for SOPs, onboarding materials, and communication tools.Support SOP Collaborative and Communications Committee meetings by preparing agendas, documenting decisions, and tracking progress.Conduct assessments of existing SOPs, communication systems, and onboarding tools to identify opportunities for improvement.Develop and implement staff surveys to assess communication barriers and internal system needs; analyze results and compile recommendations.Create reusable survey tools, templates, and tracking systems for long‑term sustainability.Support development of a Division‑wide onboarding framework, including orientation materials, checklists, role‑based resources, and training pathways.Assist with creating a centralized onboarding hub and supervisor tools for consistent onboarding practices.Document new processes and tools and prepare a sustainability plan to ensure long‑term maintenance.Partner with HHS Volunteer Engagement staff to identify volunteer-supported roles and develop onboarding or training materials that expand program capacity. Knowledge, Skills, and Abilities Required (and preferred): Strong written and verbal communication skillsAbility to analyze information and develop clear documentationAbility to work independently and collaborativelyInterest in public health, public service, systems design, or workforce developmentTech‑savvy, with ability to learn new platforms (SharePoint, document management, communication tools) Timeframe:

Length of Commitment: 1 Year, Full‑Time VISTA Term
Scheduling: Monday–Friday, standard business hours
Worksite: Des Moines, Hybrid (primarily in‑person; minimum 2 days per week per HHS policy; supervisor may set additional in‑person expectations)


Benefits of Serving: Professional development and mentorship from public health leaders and supervisorsHands‑on experience with systems design, public health operations, onboarding, and communication strategyExposure to statewide public health programs and cross‑bureau collaborationNetworking opportunities within Iowa HHS and partner organizationsA record of national service and résumé‑building experience


AmeriCorps VISTA Benefits:Living allowance paid biweeklyEnd-of-service award (Segal Education Award or cash stipend)Relocation assistance if eligibleHealth coverage*Childcare assistance if eligibleAccess to AmeriCorps training and career development resources

*For details about VISTA healthcare benefits, visit https://americorpsvista.imglobal.com/.

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

Agency: Volunteer Iowa

Opportunity Type: Volunteer

Date: Happens On Sep 9, 2026

Zip Code: 50315

Allow Groups: No

Volunteer: Interested in Strengthening Community Voice and Building Sustainable Systems at Iowa HHS as our Year‑Long Qualitative Analysis & Operations Fellow VISTA? Apply Today!

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Help Iowa HHS build sustainable qualitative analysis, communication, and feedback systems that strengthen how community and provider voice informs human services programs across the state. As a full‑year VISTA, you will support the Performance & Operations Division and collaborate with teams across Iowa HHS to improve how staff capture, code, synthesize, and communicate input from partners serving low-income Iowans.
This role is ideal for individuals interested in human services, public policy, qualitative research, organizational operations, or systems improvement. You will develop analysis tools, communication routines, standard operating procedures, feedback workflows, and sustainability resources that help HHS make more transparent, data-informed decisions.

The VISTA will work closely with collaborators on our Performance & Operations Team to gain hands-on experience with statewide operations and performance management practices. You will also support one agency-wide volunteer engagement objective that strengthens sustainable volunteer-supported capacity across Iowa HHS.Duties and Responsibilities: Develop qualitative coding tools, templates, codebooks, and workflows to standardize analysis across HHS. Create thematic summaries, synthesis memos, and plain-language “what we heard/what we’re doing” communication products. Build job aids, SOPs, process maps, and documentation that support long-term sustainability. Pilot analysis routines using existing provider and community feedback sources. Support internal communication routines that promote transparency and strengthen trust with partners serving low-income Iowans. Build resource hubs (e.g., SharePoint) to organize materials and examples. Conduct assessments of existing feedback and workflow processes. Support volunteer-engagement capacity building: identify volunteer-supported roles, develop onboarding materials, and draft volunteer role templates.Knowledge, Skills, and Abilities Required: Strong written, verbal, and plain-language communication skills.Ability to analyze qualitative information, develop documentation, and organize complex themes.Interest in human services, systems operations, organizational development, or qualitative methods.Comfort with technology, digital tools, and learning new platforms.Ability to work independently and collaboratively across teams. Timeframe:Length of Commitment: 1 Year, Full‑Time VISTA Term
Scheduling: Monday–Friday, standard business hours
Worksite: Iowa HHS Central Office (Des Moines) with hybrid modality; routine in-person attendance required Benefits of Serving:Professional development, mentorship, and training in qualitative analysis, communication, and performance management.
First-hand experience with statewide human services operations.
Opportunities to build systems that improve service equity and strengthen agency transparency.
Connection to PHIG initiatives, HHS divisions, and community partners statewide.
A meaningful service year that builds skills in research, analysis, communication, operations, and project design.AmeriCorps VISTA Benefits: Living allowance paid biweekly
End‑of‑service award (Segal Education Award or cash stipend)
Relocation assistance if eligible
Health coverage*
Childcare assistance if eligible
Access to AmeriCorps training and career development resources

*For details about VISTA healthcare benefits, visit https://americorpsvista.imglobal.com/.

Volunteer Agrees To:
Follow guidelines provided by Iowa HHS and AmeriCorps VISTA
Maintain a professional and respectful approach across all partner interactions
Dedicate sufficient time and energy to meet position expectations
Acknowledge that this is an AmeriCorps VISTA service position, not employment a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Agency: Volunteer Iowa

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Help Iowa HHS build sustainable qualitative analysis, communication, and feedback systems that strengthen how community and provider voice informs human services programs across the state. As a full‑year VISTA, you will support the Performance & Operations Division and collaborate with teams across Iowa HHS to improve how staff capture, code, synthesize, and communicate input from partners serving low-income Iowans.
This role is ideal for individuals interested in human services, public policy, qualitative research, organizational operations, or systems improvement. You will develop analysis tools, communication routines, standard operating procedures, feedback workflows, and sustainability resources that help HHS make more transparent, data-informed decisions.

The VISTA will work closely with collaborators on our Performance & Operations Team to gain hands-on experience with statewide operations and performance management practices. You will also support one agency-wide volunteer engagement objective that strengthens sustainable volunteer-supported capacity across Iowa HHS.Duties and Responsibilities: Develop qualitative coding tools, templates, codebooks, and workflows to standardize analysis across HHS. Create thematic summaries, synthesis memos, and plain-language “what we heard/what we’re doing” communication products. Build job aids, SOPs, process maps, and documentation that support long-term sustainability. Pilot analysis routines using existing provider and community feedback sources. Support internal communication routines that promote transparency and strengthen trust with partners serving low-income Iowans. Build resource hubs (e.g., SharePoint) to organize materials and examples. Conduct assessments of existing feedback and workflow processes. Support volunteer-engagement capacity building: identify volunteer-supported roles, develop onboarding materials, and draft volunteer role templates.Knowledge, Skills, and Abilities Required: Strong written, verbal, and plain-language communication skills.Ability to analyze qualitative information, develop documentation, and organize complex themes.Interest in human services, systems operations, organizational development, or qualitative methods.Comfort with technology, digital tools, and learning new platforms.Ability to work independently and collaboratively across teams. Timeframe:Length of Commitment: 1 Year, Full‑Time VISTA Term
Scheduling: Monday–Friday, standard business hours
Worksite: Iowa HHS Central Office (Des Moines) with hybrid modality; routine in-person attendance required Benefits of Serving:Professional development, mentorship, and training in qualitative analysis, communication, and performance management.
First-hand experience with statewide human services operations.
Opportunities to build systems that improve service equity and strengthen agency transparency.
Connection to PHIG initiatives, HHS divisions, and community partners statewide.
A meaningful service year that builds skills in research, analysis, communication, operations, and project design.AmeriCorps VISTA Benefits: Living allowance paid biweekly
End‑of‑service award (Segal Education Award or cash stipend)
Relocation assistance if eligible
Health coverage*
Childcare assistance if eligible
Access to AmeriCorps training and career development resources

*For details about VISTA healthcare benefits, visit https://americorpsvista.imglobal.com/.

Volunteer Agrees To:
Follow guidelines provided by Iowa HHS and AmeriCorps VISTA
Maintain a professional and respectful approach across all partner interactions
Dedicate sufficient time and energy to meet position expectations
Acknowledge that this is an AmeriCorps VISTA service position, not employment a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Agency: Volunteer Iowa

Opportunity Type: Volunteer

Date: Happens On Sep 9, 2026

Zip Code: 50315

Allow Groups: No

Volunteer: Join Volunteer Iowa as a VISTA Leader! Apply Today

Volunteer Iowa’s AmeriCorps VISTA project strengthens organizations across the state that are working to reduce poverty and expand opportunity for Iowans. As the VISTA Member Services Coordinator (VISTA Leader), you will support VISTA members, strengthen host site relationships, and help expand Volunteer Iowa’s capacity to serve communities statewide.

In this full-time leadership role, you will guide VISTA members through their service year by coordinating pre-service onboarding, OSOT, mid-year, and end-of-service activities. You will plan monthly professional development trainings, organize Lunch & Learn sessions, collect member impact stories, and help coordinate statewide Days of Service such as MLK Day, 9/11 Day of Service, and AmeriCorps Week. You will assist with VISTA recruitment by identifying and engaging candidates, attending outreach events, building relationships with colleges and universities, and ensuring VISTA Assignment Descriptions (VADs) are accurate and high-quality. You will track recruitment trends and recommend improvements to strengthen Volunteer Iowa’s candidate pipeline.

This position works closely with the Volunteer Iowa VISTA Program Officer and contributes to long-term planning, project development, and overall program improvement. Volunteer Iowa’s VISTA program is one of the longest-running in the state, with members serving in areas such as education, health, mental health, disaster services, and employment. The team is excited to welcome a new VISTA Leader for the upcoming term.

Applicants MUST have successfully completed one full term as an AmeriCorps VISTA, NCCC, or full-time AmeriCorps member. Returning Peace Corps Volunteers are also eligible. Candidates must live in Iowa or be willing to relocate, with preference for those in the Des Moines or Cedar Rapids/Iowa City areas. The position remains open until filled.


Timeframe:1 Year Full-Time Position (35–40 hours / 5 days a week)

Education Level: High School Diploma/GED

Age Requirement: Minimum 18 years old

Accepting Applications Until 07/31/2026

 

AmeriCorps VISTA Benefits:

Living allowance paid biweekly End-of-service award (Segal Education Award or cash stipend) Relocation assistance if eligible Health coverage* Childcare assistance if eligible Access to national AmeriCorps training and career development resources

*For details about VISTA healthcare benefits, visit: https://americorpsvista.imglobal.com/

 

Volunteer Agrees To:

Adhere to guidelines from Volunteer Iowa, Iowa HHS, and AmeriCorps VISTA Maintain a professional and respectful approach when representing the project Devote the time and effort required to fulfill position responsibilities Acknowledge that this is a volunteer AmeriCorps VISTA service position

 

Agency: Volunteer Iowa

Volunteer Iowa’s AmeriCorps VISTA project strengthens organizations across the state that are working to reduce poverty and expand opportunity for Iowans. As the VISTA Member Services Coordinator (VISTA Leader), you will support VISTA members, strengthen host site relationships, and help expand Volunteer Iowa’s capacity to serve communities statewide.

In this full-time leadership role, you will guide VISTA members through their service year by coordinating pre-service onboarding, OSOT, mid-year, and end-of-service activities. You will plan monthly professional development trainings, organize Lunch & Learn sessions, collect member impact stories, and help coordinate statewide Days of Service such as MLK Day, 9/11 Day of Service, and AmeriCorps Week. You will assist with VISTA recruitment by identifying and engaging candidates, attending outreach events, building relationships with colleges and universities, and ensuring VISTA Assignment Descriptions (VADs) are accurate and high-quality. You will track recruitment trends and recommend improvements to strengthen Volunteer Iowa’s candidate pipeline.

This position works closely with the Volunteer Iowa VISTA Program Officer and contributes to long-term planning, project development, and overall program improvement. Volunteer Iowa’s VISTA program is one of the longest-running in the state, with members serving in areas such as education, health, mental health, disaster services, and employment. The team is excited to welcome a new VISTA Leader for the upcoming term.

Applicants MUST have successfully completed one full term as an AmeriCorps VISTA, NCCC, or full-time AmeriCorps member. Returning Peace Corps Volunteers are also eligible. Candidates must live in Iowa or be willing to relocate, with preference for those in the Des Moines or Cedar Rapids/Iowa City areas. The position remains open until filled.


Timeframe:1 Year Full-Time Position (35–40 hours / 5 days a week)

Education Level: High School Diploma/GED

Age Requirement: Minimum 18 years old

Accepting Applications Until 07/31/2026

 

AmeriCorps VISTA Benefits:

Living allowance paid biweekly End-of-service award (Segal Education Award or cash stipend) Relocation assistance if eligible Health coverage* Childcare assistance if eligible Access to national AmeriCorps training and career development resources

*For details about VISTA healthcare benefits, visit: https://americorpsvista.imglobal.com/

 

Volunteer Agrees To:

Adhere to guidelines from Volunteer Iowa, Iowa HHS, and AmeriCorps VISTA Maintain a professional and respectful approach when representing the project Devote the time and effort required to fulfill position responsibilities Acknowledge that this is a volunteer AmeriCorps VISTA service position

 

Agency: Volunteer Iowa

Opportunity Type: Volunteer

Date: Runs Until Aug 31, 2026

Zip Code: 50315

Allow Groups: No

Volunteer: Calling Iowa Youth: Join Volunteer Iowa’s Youth Service Committee and Lead the Future of Service! Apply Today.

Shape the future of youth volunteering in Iowa! Lend your voice and gain experience in civic engagement, program development, and youth leadership while helping strengthen service opportunities statewide.


 As a Youth Service Committee Volunteer with Volunteer Iowa, you will play a key role in identifying and implementing strategies that increase youth‑initiated and youth‑led volunteering and service learning. This opportunity is intentionally designed by youth and for youth, ensuring that young people lead the vision and decision‑making that shape service efforts across the state. Serving as part of an Iowa Youth Service Committee member, you’ll collaborate with professionals, partners, and peers to elevate youth voice and build sustainable structures that support community service such as creating a statewide volunteer recognition program, reviewing grant applications to award funding to programs, lead trainings for both youth and adults on the importance of youth voice and service. Apply today to help shape a more engaged, service‑minded generation.

Note: This opportunity is only open for youth ages 13-18 years old. If you are interested in applying to support this work and over the age of 18, please reach out about joining our Stakeholder group.

Duties and Responsibilities:

·       Help identify strategies to expand youth‑led and youth‑initiated service opportunities.

·       Contribute to planning and implementing capacity‑building efforts for statewide youth service.

·       Provide feedback and youth insights to inform program design, resources, and policy recommendations.

·       Participate in meetings, discussions, and project tasks as assigned.

Knowledge, Skills, and Abilities Required:

·        Must be a youth participant (ages 13 to 18), committed to uplifting youth voices.

·        Interest in youth leadership, community service, civic engagement, or service‑learning.

·        Strong communication skills and willingness to share youth perspectives.

·        Ability to work collaboratively in a team setting.

·       No prior experience required—just enthusiasm and commitment.


Timeframe: This program follows the school year calendar from August to June. Individuals can apply to join in this work at any time throughout the year.
Meeting Frequency: Monthly
Estimated Hours per Month: 1 hour plus additional time preparing for meetings, developing resources, etc.
Location: Virtual Meetings, youth from anywhere in the state can apply!

Benefits of Serving:

·       Leadership experience that strengthens college, scholarship, and career applications.

·       Opportunities to directly influence statewide youth service initiatives.

·       Skill‑building in teamwork, communication, and project development.

·       Networking with Volunteer Iowa staff, statewide partners, and youth leaders.

·       Meaningful experience contributing to community impact across Iowa.

Ready to Make a Difference? Apply to Join Volunteer Iowa’s Youth Service Committee!

Contact Kamryn Ryan with questions or concerns at kamryn.ryan@volunteeriowa.org

 


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a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Agency: Volunteer Iowa

Shape the future of youth volunteering in Iowa! Lend your voice and gain experience in civic engagement, program development, and youth leadership while helping strengthen service opportunities statewide.


 As a Youth Service Committee Volunteer with Volunteer Iowa, you will play a key role in identifying and implementing strategies that increase youth‑initiated and youth‑led volunteering and service learning. This opportunity is intentionally designed by youth and for youth, ensuring that young people lead the vision and decision‑making that shape service efforts across the state. Serving as part of an Iowa Youth Service Committee member, you’ll collaborate with professionals, partners, and peers to elevate youth voice and build sustainable structures that support community service such as creating a statewide volunteer recognition program, reviewing grant applications to award funding to programs, lead trainings for both youth and adults on the importance of youth voice and service. Apply today to help shape a more engaged, service‑minded generation.

Note: This opportunity is only open for youth ages 13-18 years old. If you are interested in applying to support this work and over the age of 18, please reach out about joining our Stakeholder group.

Duties and Responsibilities:

·       Help identify strategies to expand youth‑led and youth‑initiated service opportunities.

·       Contribute to planning and implementing capacity‑building efforts for statewide youth service.

·       Provide feedback and youth insights to inform program design, resources, and policy recommendations.

·       Participate in meetings, discussions, and project tasks as assigned.

Knowledge, Skills, and Abilities Required:

·        Must be a youth participant (ages 13 to 18), committed to uplifting youth voices.

·        Interest in youth leadership, community service, civic engagement, or service‑learning.

·        Strong communication skills and willingness to share youth perspectives.

·        Ability to work collaboratively in a team setting.

·       No prior experience required—just enthusiasm and commitment.


Timeframe: This program follows the school year calendar from August to June. Individuals can apply to join in this work at any time throughout the year.
Meeting Frequency: Monthly
Estimated Hours per Month: 1 hour plus additional time preparing for meetings, developing resources, etc.
Location: Virtual Meetings, youth from anywhere in the state can apply!

Benefits of Serving:

·       Leadership experience that strengthens college, scholarship, and career applications.

·       Opportunities to directly influence statewide youth service initiatives.

·       Skill‑building in teamwork, communication, and project development.

·       Networking with Volunteer Iowa staff, statewide partners, and youth leaders.

·       Meaningful experience contributing to community impact across Iowa.

Ready to Make a Difference? Apply to Join Volunteer Iowa’s Youth Service Committee!

Contact Kamryn Ryan with questions or concerns at kamryn.ryan@volunteeriowa.org

 


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a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Launch your career in public service this summer—gain hands-on experience helping Iowans access essential benefits while learning the inner workings of state programs and building skills that employers value.

 

Join Iowa HHS this summer as part of a team dedicated to helping Iowans access essential economic supports. As a VISTA Summer Associate, you will assist with eligibility processes and provide customer service to help individuals and families get the benefits they need, while also contributing to system improvements that make these processes clearer and more efficient. This unique role blends direct service with capacity-building, giving you hands-on experience in public assistance delivery, policy application, and process design—skills that translate to careers in human services, public administration, and program management.

 

Duties and Responsibilities: Assist with eligibility determinations for Supplemental EBT (S-EBT) and related programs. Provide customer service support, answering questions and guiding applicants through processes. Enter information accurately into Forms Studio and S-EBT systems. Document workflows and create job aids for staff and future volunteers. Collaborate with HHS team members to identify process improvements and share feedback.

 

Knowledge, Skills, and Abilities Required: Strong communication and customer service skills. Ability to learn and apply program policies and procedures. Detail-oriented with accurate data entry skills. Comfortable working independently and as part of a team. Interest in public service, social work, or program operations.

 

Timeframe:

Length of Commitment: 10 weeks (June 1 – early August)
Total Hours: Full-time summer associate term
Scheduling: Monday–Friday, standard business hours
Worksite: River Place Office (Hybrid options may be available)

 

Benefits of Serving: Professional development and mentorship from experienced HHS staff. Exposure to statewide systems and eligibility processes. Hands-on experience in customer service and program operations. Networking opportunities with state agencies and partners. Record of national service for resume and career advancement.

 

Volunteer Agrees To: Adhere to guidelines provided by Iowa HHS and AmeriCorps VISTA. Maintain a respectful and professional demeanor throughout the project. Devote sufficient time and energy to fulfill the outlined position requirements. Acknowledge that this is an unpaid, volunteer position offered through AmeriCorps VISTA.

 

AmeriCorps VISTA Compliance Note: Summer Associates may perform direct service tasks as part of their role. Prohibited activities still apply (e.g., lobbying, partisan politics, religious instruction, voter registration, direct benefit to for-profit entities).

 

Agency: Volunteer Iowa

Opportunity Type: Volunteer

Date: Runs Until Apr 11, 2027

Zip Code: 50315

Allow Groups: No