Overview of Role and Main Responsibilities:
SHIIP-SMP trained and certified volunteers assist thousands of Iowans each year to understand their Medicare benefits/options and fight Medicare fraud and abuse. SHIIP-SMP volunteers offer individual counseling sessions, community education, and special projects. Local community organizations partner with SHIIP-SMP to host trained volunteers at sponsor sites across Iowa. Volunteer Office Assistants play a critical role in provision of services.
Key responsibilities for this role may include: • Assisting with creation of new www.Medicare.gov accounts. • Entering prescription drugs from clients into Plan Finder on www.Medicare.gov, including calling the client or pharmacy to verify accuracy of the drug list. • Assisting with copying, mailing and other site office assistance. • Screening client calls for service and/or scheduling counseling appointments.
Position Requirements • 21 year of age or older. • Strong computer and internetskills. • Attention to detail. • Satisfactory backgroundcheck. • Confidentiality agreement. • SHIIP-SMP Office Assistant training. • Not currentlyworking more than 20 hours a week. • Not active in selling insurance or have any potential financial gain from being a SHIIP- SMP volunteer.
